Most store owners know they need social proof. Few can say whether the proof they already show is helping or quietly hurting them. A product page with no reviews loses trust. A product page with a "17 people are viewing this" counter that picks a random number can lose even more, because shoppers have learned to spot it.
The Social Proof Scorecard is a free audit that answers that question in about two minutes. You answer 15 multiple-choice questions about your store, and you get a score out of 100, the three fixes that would raise it most, and a next step that fits the size of your store. There is no login and nothing to install.
What the scorecard checks
Ten questions are scored. Each is worth up to 10 points, so the total runs from 0 to 100. They cover the trust signals shoppers actually look at on a product page:
- Reviews. Do product pages show reviews or star ratings, and do they include photos?
- Verified reviews. Are those reviews tied to real orders?
- Recent purchase activity. Do you show notifications like "Ana bought this 2 hours ago", and are they based on real orders?
- Live viewer counts. If you show "people viewing", does it count real visitors?
- Trust badges. Are secure checkout, money-back and returns badges easy to find?
- Urgency. Are your countdown timers and low-stock messages real, or do they reset for every visitor?
- Placement. Is your strongest proof next to the Add to Cart button, or buried at the bottom?
- Totals. If you claim "12,000 orders shipped", can the number be backed up?
- Testimonials. Do they have names, photos and a source?
- Verifiability. Can a shopper check any of your proof for themselves?
Five more questions carry no points. They ask about your monthly visitors, your main goal for the next 90 days, what is holding you back, which platform your store runs on, and anything else you want to add. These shape the advice you get, not the score.
How the score works
The scoring rewards honest proof, not the most proof. Two examples show the difference:
- A live viewer count that shows a random number scores 0. Having no counter at all scores 4. A counter that counts real visitors scores 10. A fake number is worse than no number, because it is the kind of signal that makes a careful shopper leave. We cover why in fake "people viewing" counters.
- A countdown that restarts on every visit scores 0. No urgency at all scores 6. A real deadline or real stock level scores 10. Consumer regulators in the US, UK and EU have all called out fake urgency as a deceptive practice, so this is about more than conversion rates. (That is general information, not legal advice.)
The same idea runs through every question. Middle answers like "a few text reviews" or "a total nobody can check" get partial credit. Full marks go to proof that is real and that shoppers can see where they decide.
What you get at the end
Your result page shows three things.
Your score out of 100. It is shown on a gauge so you can see at a glance where you stand. Use it as your own baseline: fix something, take the scorecard again, and compare.
Your three biggest fixes. These are the questions where you lost the most points, each with a one-line fix. If your purchase popups look random, your viewer count is invented and your reviews are not verified, those three come first, because each one costs you the most.
A next step that fits your store. The scorecard uses your traffic and your biggest blocker to decide what to suggest:
- If you get 10,000 or more visitors a month, or your traffic does not convert, the problem is trust on the page. You are pointed to start with verified proof straight away.
- If you are under 1,000 visitors a month and traffic is your blocker, more proof will not fix that yet. You are pointed to a guide on showing real social proof without faking it, so you can add it as you grow.
- Everyone in between is pointed to the free store check, which scans your live page for fake counters and resetting timers.
To see what a result looks like before you start, there is an example on the scorecard page. One sample store with plenty of verified reviews, a real deadline, but random purchase popups and an unverifiable "orders shipped" total scores 63 out of 100. Its top fix is replacing the random popups with real ones.